Our Commitment

We are committed to providing an accessible website. If you have difficulty accessing content, have trouble viewing a file on the site, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We will strive to provide the content you need in the format you require. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

Web Accessibility Help

There are actions you can take to adjust your web browser to make your web experience more accessible.

I am blind or can’t see very well

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

  • Use your computer to read web pages out loud
  • Use the keyboard to navigate screens
  • Increase text size
  • Magnify your screen
  • Change background and text colors
  • Make your mouse pointer more visible (Windows only)
I find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon® NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

I am deaf or hard of hearing

If you are deaf or hard of hearing, there are several accessibility features available to you.

  • Transcripts: A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects.
  • Captioning: A caption is a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Learn how to turn captioning on and off on YouTube.
  • Volume controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service has additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.
For additional assistance

Email compliance@placester.com if you experience difficulty in accessing any part of this website, and we will work with you to provide the information, item, or transaction you seek through an alternate communication method that is accessible for you consistent with applicable law.

We respect the intellectual property rights of others. Anyone who believes their work has been reproduced in a way that constitutes copyright infringement may notify our agent by providing the following information:

  • Identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at the site.
  • Identification of the material that you claim is infringing and needs to be removed, including a description of where it is located so that the copyright agent can locate it.
  • Your address, telephone number, and, if available, e­mail address, so that the copyright agent may contact you about your complaint; and
  • A signed statement that the above information is accurate; that you have a good faith belief that the identified use of the material is not authorized by the copyright owner, its agent, or the law; and, under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf in this situation.

Upon obtaining such knowledge, we will act expeditiously to remove or disable access to the material. Please be aware that there are substantial penalties for false claims.

If a notice of copyright infringement has been wrongly filed against you, you may submit a counter-notification to our agent. A valid counter notification is a written communication that incorporates the following elements:

  • A physical or electronic signature of the poster;
  • Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
  • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
  • Your name, address, and telephone number; a statement that you consent to the jurisdiction of federal district court for the judicial district in which your address is located, or if your address is outside of the U.S., for any judicial district in which the service provider may be found; and that you will accept service of process from the complainant.

Notifications should be sent as follows:

By mail:

Placester, Inc.

100 High Street

Boston, MA

Attention: DMCA Designated Agent

By e­mail:

Compliance@placester.com

If you give notice of copyright infringement by e­mail, an agent may begin investigating the alleged copyright infringement. However, we must receive your signed statement by mail or as an attachment to your e­mail before we are required to take any action.

This information should not be construed as legal advice. We recommend you seek independent legal counsel before filing a notification or counter­notification. For further information about the DMCA, please visit the website of the United States Copyright Office at http://www.copyright.gov/onlinesp.